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Basic call costs of VoIP solutions

These are estimated call rates for the various VoIP types, however rates will vary from network to network. When considering the costs of a VoIP solution, organisations should also factor in initial setup costs, Internet or other connection costs, infrastructure costs, and any necessary support costs.
  • Some VoIP services offer monthly packages where subscribers pay from $5 to $50 in monthly fees and receive unlimited free / untimed calls or significantly reduced call rates
  • Softphone costs calls to other same-network softphones are usually free of charge
  • Softphone local and international calls are often priced at lower per minute rates than other VoIP solutions. International rates typically cost from US$0.05 to US$1.80 depending on the location of the caller and the location of the receiver.
  • VoIP adapter / handset providers often provide free calls to other numbers subscribed to their services
  • VoIP adapter / handset local per minute call costs are priced from US$0.05 to US$0.20. International calls are priced higher than most softphone international rates, typically by US$0.10 to US$0.50 extra.
  • Business-grade VoIP solutions offer similar per minute call rate costs to VoIP adapter / handset provider rates. Business-grade VoIP solutions also provide free calls within the organisation’s internal phone networks

 

 

Additional Costs

There may be additional fees to be factored in when analysing VoIP cost savings compared to other telephony services. Some of these include:

•  Annual fees
•  Setup fees
•  Flag fall rates
•  Voicemail retrieval costs
•  Broadband connection fees